Model based clustering of customer choice data

In several empirical applications analyzing customer-by-product choice data, it may be relevant to partition individuals having similar purchase behavior in homogeneous segments. Moreover, should individualand/or product-specific covariates be available, their potential effects on the probability to choose certain products may be also investigated. A model for joint clustering of statistical units (customers) and variables (products) is proposed in a mixture modeling framework, and an appropriate EM-type algorithm for ML parameter estimation is presented. The model can be easily linked with similar proposals appeared in various contexts, such as co-clustering of gene expression data, clustering of words and documents in web-mining data analysis. © 2013 Elsevier B.V. All rights reserved.